Difficult Conversations (15 Ways)
Nobody likes difficult conversations because they're most of
the time pretty unpleasant but in the end they're necessary to get things done
sooner or later we'll all face situations where our ability to handle difficult
conversations will conclude whether we are successful or not so it's vitally
important we foster these skills
Number one think about it from their point of view
we all think differently and that
can go far in affecting our conversations how does this person react and how
well are they at dealing with their emotions are they unable to accept
criticism calmly or do they lash out uncontrollably are they making any sense
from their perspective after all two truths can coincide during the
conversation take into account how the other person will feel and give them
Some space to absorb their feelings and to make sure they understand your point
of view be sure to make it Crystal Clear why the meeting is necessary
Number two brainstorm with others
difficult conversations are
sometimes hard for a lot of individuals because they believe they should figure
it all out themselves sometimes to come to a resolution you'll need to
brainstorm with other parties and analyze steps better than what you would do
all alone as you brainstorm together you'll be able to consider ideas beyond
your scope and come to an agreement faster surely difficult conversations can
be awkward and you might clash on certain aspects but in the end you'll be able
to address the issue in the best way possible
Number three pick an appropriate time for the conversation
with all our sincere goals time
is a factor that can make or break the Results of our conversations how much do
you hate it when you're busy with an important task and someone approaches you
with something they believe is equally as important we all hate it and these
conversations rarely go anywhere if you plan to have a difficult conversation
with someone you should try as much as possible to reach out to them and affirm
the most favorable time for both of you to dedicate your complete attention to
the matter at hand And on a similar note
Number four select the appropriate location for the talk
just as you can't have a meeting
in a public train system there are many other places that shouldn't be used for
difficult conversations if you want to talk about something personal with a
staff member instead of saying it out in the open for all to hear you might
have them come into your office for a private discussion when you put into
consideration the location they'll be Able to achieve substantially more just
by all parties involved being more relaxed
Number five put effort into listening
making difficult conversations
requires active listening and to do this you have to pay attention to what a
speaking partner is saying it doesn't matter the amount you agree or disagree
the validity of their argument isn't as crucial as you would believe regardless
of whether the person have a history of providing Solutions simply listening
can make an Enormous difference in how the conversation will end individuals
Express lengthy held demands and complaints when they feel completely listened
to so make an effort to not interrupt others
Number six be adaptable
while keeping your objective in
mind a lot of things will influence how conversations progress it's crucial to
start a difficult conversation with a clear notion of what you want to happen
once you have a better grasp of the Other person's perspective be prepared to
make a compromise after all the goal in the first place is to come to an
understanding you may reach an agreement all the more rapidly if you approach
the conversation with flexibility as you'll consider other individuals'
circumstances too there is no expectation for a difficult conversation if you
already understand what you're going to do and inflexibly stick to the script
Number seven you don't always have to be Right
A lot of individuals take off
from difficult conversations because they're scared of being incorrectly we
often get serious about things that matter to us the most and our will to be
right can Cloud our judgment and sometimes derail us from having legitimate
conversations if you're having a difficult conversation remember the goal is to
solve an issue and not substantiate yourself right it doesn't matter who's
thinking correctly and who's off-base as lengthy as you're collaborating and
Integrating points to achieve innovative solutions
Number eight do not stray from the current issue
there's nothing more unproductive
than a conversation that continually Strays off into unnecessary and irrelevant
topics when we have difficult conversations especially with someone we don't
get to speak with often we might be tempted to address other issues
unequivocally but that will possibly wind up jeopardizing your progress If the
other person brings up topics that are not relevant to this discussion you can
politely say let's speak about that item another time or I'd be pleased to talk
about that topic tomorrow to keep the conversation on course
Number nine be consistent
consistency plays a vital job in having useful conversations
now when we say consistency it refers to how you treat individuals and the
environment you create for the conversation to happen if you Treat individuals
consistently they will open dependent upon you and speak their mind if the
conversation involves multiple parties you should be consistent in dealing with
everyone involved without favoritism and you should also push the discussion
according to the rules and policies
Number 10 Fight Fair
a difficult conversation is
immediately destroyed by accusations the moment you try to play the blame game
everything Goes south and disintegrates into an argument while you're having a
difficult conversation remember to fight fair because escalation will just destroy
any progress you'd manage to make up to that point and there is no point in
talking if you're just going to make matters worse
Number 11 take a break if you need to
you must have encountered this at
least once in your life where a five minute break will provide you with a
completely Different view of the issue sometimes it feels like nothing is
happening regardless of whether you're everything you can to have a productive
conversation with the other person your conversation could become too heated to
continue regardless of how hard you try you can take a break though to relax
and rethink things bring up a topic when you're both at ease and have had a
time to re-strategize
Number 12. initiate the discussion the right way
Some individuals hesitate to initiate
difficult conversations because they don't know how to go about it the genuine
and courteous way is to be straightforward and schedule a meeting you don't
want to surprise an individual with a conversation out of the blue it's fine to
do it in person you may also want to do it via phone or by video but if you're
looking for the perfect time to start a conversation you'll wind up
procrastinating until it's too late There's rarely ever a perfect time for
difficult conversations you just have to start it at whatever point you can
Number 13. agree to disagree
we're talking about difficult
conversations so they don't always have a pleasant peaceful ending in fact it
won't always be a decent conclusion for talks like this sometimes the best
thing you can do is to agree to disagree with the hopes that you can bring up
the topic again when you're better versed in it's possible to Accept
individuals' points of view while still maintaining your own stand accepting
their point of view doesn't suggest total agreement and it's an opportunity to
research it more
Number 14 manage emotions
we can all be exceptionally
emotional creatures especially with topics that affect us directly most of the
difficult conversations we tend to have are personal so it's no big surprise
emotions often flare up and get in the way if You're the leader of a team it's
your duty to understand your teammates emotions while having difficult
conversations with them always be respectful to the other person during these
discussions regardless of whether you agree with them at all sometimes it'll be
bad news for the person involved so you can give them a moment if they need it
Number 15. be mindful of tone and body language
Have you at any point been
approached by someone and before they even say anything to you you're already
on guard that's an instinct we all have the reflex to protect ourselves and our
mental well-being simple misuse of body language can put us off and Trigger our
defensive mechanisms so while you're talking to someone make sure your tone
conveys your intention of honest dialog a lot of individuals do everything they
can Under the Sun to avoid a Difficult conversation but there are times while
keeping quiet and putting up with things could cost you way more than the
instant gratification of avoiding the issue but the flip side of the spectrum
are those that try to push through with force and conclusion up with severed
friendships we frequently feel uncomfortable when we start a conversation like
this especially if we're afraid of starting a major argument however if we
change the way we think we May learn to confidently initiate difficult topics
these skills will take you far in life and that's it for today tell us in the
comments if you think we left anything out we always love hearing what you have
to say